Travel & tourism industry policy and governance

Scroll down for posts that have been tagged with “policy and gov­ernance” as that relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Accord­ing to the Cam­bridge Dic­tion­ary, a policy is “a set of ideas or a plan of what to do in par­tic­u­lar situ­ations that has been agreed to offi­cially by a group of people, a busi­ness organ­iz­a­tion, a gov­ern­ment, or a polit­ic­al party”.

The same dic­tion­ary defines gov­ernance as “the way that organ­iz­a­tions or coun­tries are man­aged at the highest level, and the sys­tems for doing this”. Gov­ernance also per­tains to how indus­tries, such as travel & tour­ism, and des­tin­a­tions are reg­u­lated, dir­ec­ted, and man­aged from on high.

Tour­ism policy and tour­ism gov­ernance are cru­cial con­cepts for man­aging the travel & tour­ism industry. What does tour­ism policy and tour­ism gov­ernance mean? And how can they can be optim­ised for, say, sus­tain­able tourism?

Tour­ism policy, accord­ing to the United Nations World Tour­ism Organ­iz­a­tion (UNWTO), is a “set of reg­u­la­tions, rules, guidelines, dir­ect­ives, and development/promotion object­ives and strategies that provide a frame­work with­in which the col­lect­ive and indi­vidu­al decisions of vari­ous pub­lic and private sec­tor act­ors may be made to achieve the desired out­comes of the tour­ism sec­tor”. Thus tour­ism policy can provide a frame­work for man­aging the travel & tour­ism industry to ensure that it oper­ates sustainably.

Tour­ism gov­ernance, on the oth­er hand, refers to the struc­tures and pro­cesses that are put in place to man­age the travel & tour­ism industry. These struc­tures and pro­cesses can include reg­u­lat­ory bod­ies, tour­ism boards, and pub­lic-private part­ner­ships. Effect­ive tour­ism gov­ernance is crit­ic­al for ensur­ing that tour­ism policies are enforced, and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies. There­fore, gov­ernance helps to ensure that the interests of all stake­hold­ers in the travel & tour­ism industry strike an accept­able and sus­tain­able bal­ance that bene­fits the eco­nomy, the envir­on­ment, and loc­al communities.

Optim­ising tour­ism policy and tour­ism gov­ernance involves a num­ber of strategies, includ­ing stake­hold­er engage­ment, policy coher­ence, and effect­ive implementation.

Accord­ing to the UNWTO, stake­hold­er engage­ment involves “the involve­ment and par­ti­cip­a­tion of vari­ous act­ors in the decision-mak­ing pro­cesses related to tour­ism policy and plan­ning, such as gov­ern­ment author­it­ies, private sec­tor stake­hold­ers, and loc­al com­munit­ies”. This ensures that all stake­hold­ers have a say in the devel­op­ment of travel & tour­ism industry policy.

Policy coher­ence might involve align­ing tour­ism policies with oth­ers, such as for envir­on­ment and cul­ture, to ensure that tour­ism sup­ports the sus­tain­able devel­op­ment goals.

Effect­ive imple­ment­a­tion involves ensur­ing that tour­ism policies are enforced and that the travel & tour­ism industry oper­ates in a way that is con­sist­ent with these policies.

In con­clu­sion, tour­ism policy and tour­ism gov­ernance are import­ant for pro­mot­ing and/or man­dat­ing sus­tain­able tour­ism prac­tices, cre­at­ing eco­nom­ic bene­fits for loc­al com­munit­ies, and ensur­ing that tour­ism oper­ates in a way that is con­sist­ent with the broad­er sus­tain­able devel­op­ment goals of people and the planet.

Tags are inform­al; an after­thought to con­tent cre­ation. The “Good Tour­ism” Blog nev­er gets bogged down with tag­ging accur­acy or con­sist­ency. Feel free to com­ment on any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and dis­cus­sion and appre­ci­ates help­ful feedback.

The flaw in sustainability: Why responsible tourism avoids hard questions

February 8, 2026

The flaw in sustainability and why responsible tourism avoids the hard questions. A Gemini-generated image.

Ewan Cluck­ie argues that travel & tourism’s sus­tain­ab­il­ity claims have cre­ated a cred­ib­il­ity crisis, and that it is time to ask hard ques­tions about own­er­ship, gov­ernance, and incentives.

“The travel industry talks a lot about sus­tain­ab­il­ity […] Yet trust in sus­tain­ab­il­ity claims is declin­ing, and scru­tiny from reg­u­lat­ors, con­sumers, and part­ners is increasing.”

Read More The flaw in sustainability: Why responsible tourism avoids hard questions

What’s the point of UN Tourism?

January 20, 2026

What's the point of UN Tourism?

What’s the point of UN Tourism?

Thanks to the four good people who respon­ded to this “Good Tour­ism” Insight Bites question.

* Geof­frey Lip­man, Cre­at­ive Dis­rup­tion Archi­tect, Malta
* Dav­id Beir­man, Adjunct Fel­low, Australia
* Richard Shep­ard, Trustee/CEO, England
* Richard But­ler, Emer­it­us Pro­fess­or, Scotland

Read More What’s the point of UN Tourism?

Tourism’s biggest threats, opportunities: five years to 2030

December 1, 2025

Tourism’s biggest threats, opportunities: five years to 2030. A Gemini-generated image. "GT" added the words.

What is tourism’s biggest oppor­tun­ity and/or threat, either in your spe­cif­ic loc­a­tion or glob­ally, over the next five years (2026 – 2030)?

Thanks to the 17 good people who respon­ded to this “Good Tour­ism” Insight Bites question.

Find with­in, for your con­sid­er­a­tion and enjoy­ment, place-based per­spect­ives from Eng­land to Iran, Bar­celona to Bend; mul­tiple glob­al issues from cost-cut­ting arti­fi­cial intel­li­gence to out-of-whack aca­demia; women’s empower­ment to ocean plastic.

Read More Tourism’s biggest threats, opportunities: five years to 2030

Thimlich Ohinga: UNESCO World Heritage site management is failing a local community

August 14, 2025
2 Comments

The walls remain: Thimlich Ohinga Exclusionary heritage management is failing a community in Kenya

Even as Thim­lich Ohinga’s dry stone walls crumble, the loc­al com­munity con­tin­ues to be excluded from the man­age­ment of the Kenyan UNESCO World Her­it­age site. 

This accord­ing to tour­ism officer Doreen Nyam­wey­a’s who shares her second “Good Tour­ism” Insight:

Last month, July 2025, I spent time in Migori County, Kenya, on a field vis­it for my MSc thes­is on respons­ible tour­ism aware­ness levels among host com­munit­ies in her­it­age destinations …

Read More Thimlich Ohinga: UNESCO World Heritage site management is failing a local community

Detty December: The rise of diaspora tourism in Nigeria

July 31, 2025

The colourful Calabar Carnival, ‘Africa’s Biggest Street Party’, is where tradition and modernity can mingle and is part of Detty December, a diaspora tourism draw. Pic by Teemages, CC BY-SA 4.0, via Wikimedia Commons.

Detty Decem­ber is peak sea­son for tour­ism in Niger­ia thanks to the arrival of hun­dreds of thou­sands of expat­ri­ate Nigeri­ans and tour­ists with Nigeri­an her­it­age. Dia­spora tour­ism is a boon to Nigeri­a’s eco­nomy and a life­line to many of its ter­tiary indus­tries, includ­ing tour­ism. But can it be sus­tained, extended?

Thanks to “Good Tour­ism” Insight Part­ner Tourism’s Hori­zon: Travel for the Mil­lions for invit­ing Dr Shola Osinaike to write this “Good Tour­ism” Insight. (You too can write one.)

Read More Detty December: The rise of diaspora tourism in Nigeria

Signalling or substance in tourism: What’s your take?

June 17, 2025

Signalling or substance in tourism: What's your take? Image generated by Gemini AI. "GT" cropped it and added the words.

Sig­nalling or sub­stance: What’s your assess­ment of the cur­rent bal­ance between ‘vir­tue sig­nalling’ and genu­ine ‘best prac­tice’ in the tour­ism industry where you live, work, or operate?

Have a thought to share? Respond in the com­ments at any time.

Thanks to the fol­low­ing five respond­ents for tak­ing the time to share their thoughts: 

Read More Signalling or substance in tourism: What’s your take?