Risk and crisis management

Scroll down for posts that have been tagged with “risk and crisis man­age­ment” as it relates to travel & tour­ism des­tin­a­tions and industry stakeholders.

Tags are inform­al. The “Good Tour­ism” Blog tries not to get bogged down with ter­min­o­logy and defin­i­tions. If you dis­agree with the tags applied (or not applied) to a post, feel free to com­ment on it or any post you think has been incor­rectly or insuf­fi­ciently tagged. “GT” encour­ages good-faith debate and discussion.

Wellness pilgrimage: A post-COVID tourism business opportunity for sacred sites

August 31, 2021
One Comment

Is there wellness, perhaps even enlightenment, at the end of the COVID-19 tunnel? By Warren Wong via Unsplash. https://unsplash.com/photos/P1fZRtz7-VE

Many people will be keen to travel for well­ness, per­haps even enlight­en­ment, when they arrive at the end of their COVID-19 tun­nels. In this “Good Tour­ism” Insight, uni­ver­sity lec­turer Ricardo Nic­olas Progano points to the poten­tial for rur­al des­tin­a­tions with sac­red, spir­itu­al, or reli­gious her­it­age to tap into pent-up well­ness tour­ism demand. [Thanks to Jim […]

Read More Wellness pilgrimage: A post-COVID tourism business opportunity for sacred sites

Overs & unders: Contrasting destination outcomes during COVID-19

June 29, 2021

The Winnipesaukee River in Laconia, New Hampshire, USA ((CC0) Pixabay) and Stari Most over the Neretva River in Mostar, Bosnia and Herzegovina ((c) Jada Lindblom)

Places that rely on travel & tour­ism are loc­ated all over the world, in nations at dif­fer­ent stages of eco­nom­ic devel­op­ment and often vastly dif­fer­ent pop­u­la­tion sizes. When inter­na­tion­al travel shuts down it is no won­der then that they have dif­fer­ent exper­i­ences. Devel­op­ment spe­cial­ist Jada Lind­blom com­pares two des­tin­a­tions close to her heart in this […]

Read More Overs & unders: Contrasting destination outcomes during COVID-19

Can transformational tourism help solve the post-COVID mental health crisis?

June 17, 2021

Transformation in situ. Preparing to travel. Image by GLady (CC0) via Pixabay. https://pixabay.com/photos/cocoon-butterfly-larva-larvae-209096/

Through­out his­tory our spe­cies has trans­formed where we’ve trav­elled, been trans­formed by travel, and trav­elled to trans­form. There is little doubt that many of us are hap­pi­est when we are on the move. Is tour­ism schol­ar Rohan Bhalla cor­rect in think­ing that our industry could be part of the solu­tion to the world’s men­tal health […]

Read More Can transformational tourism help solve the post-COVID mental health crisis?

From the ashes: The role of solidarity in Binna Burra’s tourism recovery

May 13, 2021
One Comment

Binna Burra terrace sunset. Image supplied by author.

After a dev­ast­at­ing fire fol­lowed by glob­al pan­dem­ic, the ongo­ing recov­ery of Binna Burra Lodge in Queens­land, Aus­tralia was­n’t pos­sible without the sup­port of people near and far who feel a con­nec­tion to the place, its his­tory, and its land­scape. The story illus­trates the power and value of good­will, an intan­gible asset that mani­fes­ted at […]

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The PR challenge of opening Thailand safely to inbound travel & tourism

March 11, 2021
3 Comments

Smiling eyes of a Bangkok taxi driver. Image by David Gillbanks

The COV­­ID-induced travel & tour­ism depres­sion has hit Thai­l­and hard. Ranked eighth in terms of inter­na­tion­al vis­it­or arrivals in 2019, Thai­l­and is the poorest of the des­tin­a­tions in the top 10. It is no won­der then that an industry-led pub­lic rela­tions cam­paign advoc­at­ing for a safe reopen­ing has emerged: #OpenThai­l­and­Safely. Head­ing up its mes­saging and […]

Read More The PR challenge of opening Thailand safely to inbound travel & tourism

What to keep, change, do in a crisis (and why we should give a sh*t)

February 23, 2021

A Live Ningaloo tour group encounters humpback whales. Photo: Ningaloo Aviation & Jacob Hill supplied by Live Ningaloo.

Sonia Beck­with’s tiny Aus­trali­an eco­tour­ism oper­a­tion Live Nin­ga­loo faced an exist­en­tial crisis in 2020, like so many travel & tour­ism busi­nesses glob­ally did (and still do). In this “Good Tour­ism” Insight, her second, Ms Beck­with shares the value of caring — a lot! — and how she har­nesses and sus­tains it. When my part­ner and I foun­ded our micro tourism […]

Read More What to keep, change, do in a crisis (and why we should give a sh*t)