“GT” Insight Bites: Is a tourism career a ticket or a trap?
Is a career in travel & tourism a ticket to the world or a trap? What is your honest advice to a young person entering the industry today?
That’s a “Good Tourism” Insight Bites question.
Thanks to the four respondents writing in from Canada and Southeast Asia for their considered thoughts on tourism and hospitality careers.
And thanks to David Beirman from Australia for his “GT” Insight BiteX on academia’s relationship with sustainability.
Have a thought to share?
Respond in the comments at any time. Or write a Bite of your own.
Bites menu
- A career in tourism is a ‘golden ticket’ and ‘profound responsibility’
- Tourism is a ‘bifurcated world of hosts and guests’
- Honest hospitality is not something a computer can do
- If you love your job, it can be your ticket to the world
- “GT” Insight BiteX (‘X’ is up to you)
- Academia’s drift from reality on sustainable tourism
- What do you think?
- Previous “GT” Insight Bites
- Featured image (top of post)
A career in tourism is a ‘golden ticket’ and ‘profound responsibility’
Pham Phi Anh, Deputy Head of Project Development — Fundraising Unit, Anh Duong Center, Vietnam
To the young professionals entering the industry today: Is tourism a ticket to the world or a trap? The answer depends entirely on your intent and ethics.
If you view tourism solely as a commodity for profit, it can indeed become a trap of superficiality and exploitation.
However, if you enter this field as a steward of community and culture, it becomes a golden ticket to meaningful global impact.
My honest advice is as follows:
- Prioritise people over pixels: While digital skills are vital, the core of ‘good tourism’ is sincere concern for the residents of the destinations you promote.
- Seek transparency: Align yourself with organisations that are open about their social and environmental impact. Avoid ‘spin’ and embrace honest storytelling.
- Learn the language of development: Understand that tourism is a tool for poverty alleviation and environmental protection.
A career in travel is a profound responsibility.
It is the chance to ensure that the ‘ticket’ you hold benefits not just your own journey, but the livelihoods and dignity of the communities you visit.
Choose to be a practitioner of ‘good tourism’ from day one.
Tourism is a ‘bifurcated world of hosts and guests’
K Michael Haywood, publisher, ‘Destinations-in-Action’, Canada
My children were given the freedom to carve their own path. None chose travel & tourism, yet each found themselves in the bifurcated world of hosts and guests. In essence, and in the simplest of terms, that is what travel & tourism boils down to.
The problem is that most people attracted to the industry anticipate being in the privileged position of simply being guests; mobile in their ability to travel, see, and experience the world. That is not a career path unless you want to become a travel writer or a vagabond.
While vacation time provides travel opportunities, that option is open to everyone. For the remaining 11 months of the year, the rest of us in tourism serve as hosts. We welcome and choose to honourably serve others; others who choose to visit and “come from away”.
Those of us fascinated with tourism are, or can be, employed in so many capacities and in a wide variety of industry sectors. There are no limitations when it comes to interests, talent, or personality. With so many choices and considerable variety, boredom should never be an issue.
A career in tourism is neither a ‘ticket to the world’ nor is it a ‘trap’. Rather, success is determined only through personal effort. Job hopping and career advancement are prevalent so long as there is a desire to show up, overcome challenges, and succeed in ways noticeable to others.
Belief in yourself and the microcosm of relationships at work, where you feel valued and add value; that is what is important. It is never about chasing attention over connection, prestige over purpose, or money over meaning.
The quality of the best hosts can be summed up through their sincerity and the undivided attention they give to caring and mattering.
Honest hospitality is not something a computer can do
Allan Michaud, Lodge Manager, Cardamom Tented Camp, Cambodia
Given the rise of artificial intelligence (AI) and the way it will wipe out so many white-collar jobs over the coming years, I think the tourism industry may be one of the few relatively safe sectors.

I am talking here about the ‘front end’ of tourism — the hotels and resorts — whereas I think positions with travel agents are more likely to be taken over.
My job as a lodge manager is not something a computer can do.
Personally, I enjoy the interaction with guests and seeing their amazement at the natural world we give them an insight into.
I am lucky in that the eco-resort I manage is very special indeed. We pay for rangers to protect a large area of forest, so we are really doing something special here. I am passionate about conservation, so running an eco-lodge like this is a dream job.
But it can be exhausting at times and is pretty much 24/7, which can be difficult for my family. This is not for everyone, but at the same time it can be very rewarding.
As I am not from this industry (I was a wildlife photographer and filmmaker), my boss has sent me to a number of high-end resorts in the region to gain some ideas as we develop Cardamom Tented Camp. Travel has certainly been a bonus.
My top advice to younger people getting into the industry is that people are looking to enjoy genuine experiences. So, if you are selling experiences — or even yourself to a prospective employer — do not exaggerate. Do not lie. In my experience, people like honesty. In every job interview I was always honest. I feel lies will only come back at you later.
Cardamom Tented Camp is a valued “GT” Partner.
If you love your job, it can be your ticket to the world
John Morris Williams, Group General Manager, Sanakeo Boutique Hotel & Flora by Sanakeo, Laos
A tourism career is a ticket to the world so long as you focus on your job, which you should love, and keep moving towards your goals one step at a time.
Hospitality is a hard job, which is why you should love it.
It can be refreshing, everchanging, and you can meet so many new friends. But it is not an ‘8 to 5’ job necessarily. There are many shifts and variations in working times.
Put the effort in from day one, grow into more responsible roles, and you too can see the world!
I have, and I do not regret one thing.
“GT” Insight BiteX (‘X’ is up to you)
The “Good Tourism” Blog offers a great opportunity to any travel & tourism stakeholder who wishes to express themself in writing for the benefit of “GT’s” open-minded readers.
To feature in the next “GT” Insight Bites compilation, send no more than 300 words (300 words or fewer (</=300 words)) on any tourism-related idea or concern you may have. You may, indeed you are encouraged, to include links to supporting references in your copy.
Don’t use AI. if you lack confidence in writing in plain English, “GT’s” publisher will personally help with copy editing. “GT” doesn’t judge. “GT” publishes.
Send your “GT” Insight Bite and picture to [email protected].
Academia’s drift from reality on sustainable tourism
David Beirman, Adjunct Fellow, University of Technology Sydney, Australia
It is impossible for tourism academics to come together without sustainable tourism being the dominant topic of discussion. You would be forgiven for thinking that academics invented the term and the concept. They did not.
Sustainable tourism is important in all its core elements: social, environmental, economic, and ethical.
Unfortunately, many academics are so out of touch with reality that they often fail to give credit for the hard and productive work the industry has done to address these complex issues.
I was recently involved in a polite exchange of views on LinkedIn with some Scandinavian tourism scholars who were berating the industry for its ‘lack of action’ on emissions.
While I, along with every global tourism industry association, fully agree that we need to cut emissions wherever possible, we must also acknowledge progress along that and other sustainability metrics.
Progress has been impressive in the accommodation sector, aviation, the expansion of high-speed rail, electric-powered land transport, and even hybrid wind-powered cruise ships. For aviation, the reduction of fuel consumption is both a sustainability issue and a financial and operational one.
Good destination managers are working to disperse tourists. This has positive implications for social and financial sustainability by spreading the visitor economy around.
I have heard from some academics that we should have more ‘virtual tourism’ and less actual tourism. The public would hate this. It is a recipe to ruin economies and remove the sensory experience of real tourism.
To those academics who want to kill the joy and benefits of tourism, I suggest they only travel by foot, horse, bicycle, hang-glider, or sailing boat, and stay in a tent.
They can travel well this way, but it will limit their opportunity to speak at international tourism conferences and lecture everyone else about sustainable tourism.
What do you think?
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Previous “GT” Insight Bites
- “GT” Insight Bites: What’s AI doing for you?
- What’s the point of UN Tourism?
- Tourism’s biggest threats, opportunities: five years to 2030
- Do fun and politics mix? Can we ‘leave our cares behind’ when we go on holiday?
- Overtourism and overimmigration are the same?
- What is ‘authenticity’ in travel & tourism?
- Undertourism: Who’s suffering, and why?
- Tourism, war, and peace
- Signalling or substance in tourism: What’s your take?
- Visitor value, values, volume: What’s good where you are?
- Outbound doesn’t care about sustainability | Well-being must include meaning
- Is a travel & tourism career still attractive? Important things to understand in 2025
- Wishwashing tourism
- Butler’s conundrum: Air travel and ‘sustainable’ tourism
- What is tourism’s biggest opportunity and/or threat where you are in 2025?
- “GT” Insight Bites: Nostalgia
- “GT” Insight Bites: Geopolitics and tourism
- Tourism stakeholders: Who has an outsized voice? Who has no voice? Who cares?
- Would you abolish taxes on tips?
- Three critics walk into a bar …
- How are emerging technologies transforming the travel & tourism industry?
- What does it mean to be critical of tourism?
- What constitutes ‘progress’ for travel & tourism in 2024?
- Considering a career in tourism? Important things you should know in 2024
- What did tourism learn from the COVID-19 pandemic?
- In 2024, what are the best opportunities for tourism over the next five years?
- Tourism’s biggest challenges & threats over the next five years to 2028
- On empowerment, promotion, and the power of expression
- On enrichment, repatriation, the double-edged blade, and war
- On tourism technology, progress, and local benefit-sharing
- Hey, travel & tourism, are you ‘neocolonialist’?
- Who’s the new boss? Asia Pacific tourism industry association seeks leader
- ‘The hospitality industry offers a great career.’ Really?
- Cruise ships: Blessing or blight?
- Tourist vs traveller: What’s the difference?
- The heads of finance, operations, and PR walk into their boss’s office …
- Yes, Tourism Minister
- What are tourism’s biggest challenges & threats over the next five years?
- ‘Tourism is built on the backbone of white supremacy’. What do you think?
- Really, what’s the difference? ‘Sustainable tourism’ vs ‘regenerative tourism’
- Want a career in tourism? Important things you should know
- Diverse perspectives on travel & tourism and a fairer world
- Diverse perspectives on economic degrowth and tourism
- Diverse perspectives on visitor dispersion
Featured image (top of post)
Is a career in travel & tourism a ticket to the world or a trap? A Gemini-generated image. “GT” added the words.









