Prof Richard Butler on tourism’s challenges and academia’s inadequacies

December 12, 2023

Professor Richard Butler on tourism’s challenges and academia’s inadequacies ... "[Don't] let wishful thinking take precedence over logic"
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As most travel & tour­ism stake­hold­ers rush towards an uncer­tain future filled with very real chal­lenges, Richard But­ler wor­ries that aca­demia is los­ing itself down ideo­lo­gic­al alley­ways and crit­ic­al cul-de-sacs.

The cre­at­or of But­ler­’s Tour­ism Area Life Cycle (TALC) mod­el thinks it is import­ant for tour­ism research­ers and edu­cat­ors to check in with reality.

Prof But­ler par­ti­cip­ated in a Tourism’s Hori­zon Inter­view. For this “Good Tour­ism” Insight, the inter­view­er Dav­id Jar­ratt sum­mar­ises the high­lights. [The full tran­scripts of the Tourism’s Hori­zon Inter­views are avail­able on Substack.]

Who is Professor Richard Butler? 

Richard But­ler is Emer­it­us Pro­fess­or of Tour­ism at Strath­clyde Uni­ver­sity, Scot­land and he worked for many years at the Uni­ver­sity of West­ern Ontario, Canada. 

His primary areas of research encom­pass des­tin­a­tion devel­op­ment, sus­tain­ab­il­ity, tour­is­m’s role in war and polit­ic­al change, indi­gen­ous tour­ism, and the dynam­ics of tour­ism in peri­pher­al areas.

Bey­ond aca­demia, Dr But­ler has served as a con­sult­ant for numer­ous agen­cies, gov­ern­ments, and the United Nations World Tour­ism Organ­isa­tion. In recog­ni­tion of his out­stand­ing con­tri­bu­tions, he was hon­oured with the UNWTO Ulysses medal in 2016 for “excel­lence in the cre­ation and dis­sem­in­a­tion of knowledge.” 

Tour­ism lec­tur­ers and stu­dents most asso­ci­ate Richard with his Tour­ism Area Life Cycle Mod­el (TALC), which must be the most recog­nised mod­el in the field. TALC is one of the few tour­ism mod­els to make it into high school cur­ricula, such as the GCSE in the UK.

A new pub­lic­a­tion (in press via Chan­nelview) will shed light on the con­tem­por­ary rel­ev­ance of TALC. 

The challenges facing tourism and the inadequacies of academia

Pro­fess­or But­ler acknow­ledges that tour­ism faces vari­ous chal­lenges, most not­ably around sus­tain­ab­il­ity and car­bon emis­sions. Indeed, he ques­tions if it can ever be sus­tain­able if one includes the travel element. 

“Indi­vidu­al enter­prises could and should be as sus­tain­able as pos­sible. That should go without say­ing at this point in our situ­ation with respect to cli­mate change and oth­er problems. 

“But cre­at­ing more small sus­tain­able oper­a­tions does noth­ing to make a bil­lion-tour­ist industry sus­tain­able over­all. Such new oper­a­tions can often encour­age more and longer-dis­tance travel and often attract tour­ists to areas which might have been bet­ter left untouched.”

How­ever, he argues that the aca­dem­ic response to this and oth­er issues has been insuf­fi­cient. For one, he con­tends that treat­ing tour­ism as a single industry is a mis­take; instead, it should be seen as frag­men­ted neces­sit­at­ing nuanced approaches. 

The aca­dem­ic dis­course sur­round­ing tour­ism often lacks these nuances and instead tends to act as a plat­form for ideo­lo­gic­al beliefs. These ‘crit­ic­al’ turns and new move­ments bet­ter rep­res­ent the ideo­lo­gies of a select group of aca­dem­ics rather than address­ing the con­cerns of every­day tour­ists or indeed the tour­ism industry. 

Whilst it is, of course, val­id for indi­vidu­als to adopt these per­spect­ives, they are not rep­res­ent­at­ive, and divert atten­tion from a more genu­ine and bal­anced exam­in­a­tion of vari­ous faults in tour­ism practices. 

Don’t miss “GT” con­tent tagged ‘edu­ca­tion and train­ing

Academia’s wishful thinking during COVID-19 …

An example of this ideo­lo­gic­ally-informed approach is the unreal­ist­ic idea that the COVID-19 pan­dem­ic presen­ted an oppor­tun­ity to trans­form tour­ism, where­as most people and much of the industry simply desired recov­ery on mul­tiple fronts. 

Prof But­ler:

“[E]rrors can be seen in what was to me a futile argu­ment that COVID-19 was a great oppor­tun­ity to change the nature of tourism. 

“The goals of such change were entirely worthy: few­er neg­at­ive impacts, fairer use of resources, reduced impacts on cli­mate change, great­er equal­ity, and many oth­er desir­able outcomes. 

“How­ever, the chances of such changes emer­ging from a world shaken, scared, and suf­fer­ing from the effects of the pan­dem­ic and asso­ci­ated restric­tions […] were neg­li­gible and should have been seen as such. Instead, aca­dem­ic voices noted the ‘oppor­tun­ity’ for great change in tour­ism [and] the neo­lib­er­al cap­it­al­ist sys­tem that drives it. 

“Noth­ing wrong in hav­ing that view­point and extolling it, but aca­dem­ics need to be real­ist­ic in what they fore­see and not let wish­ful think­ing take pre­ced­ence over logic.”

… and scapegoating of ‘overtourism’

Anoth­er example of an ideo­lo­gic­ally-informed approach by some in the academy is the dis­course on overtourism. 

Prof But­ler acknow­ledges that there can be too many tour­ists in cer­tain loc­a­tions at spe­cif­ic times but cri­ti­cises the exag­ger­a­tion of over­tour­ism by some aca­dem­ics, and espe­cially the media. The refram­ing of mass tour­ism as ‘over­tour­ism’ thus pos­i­tions tour­ism for the masses as a con­veni­ent scape­goat for broad­er challenges.

Cit­izens of desir­able hol­i­day des­tin­a­tions should not be seen as vic­tims. Mass tour­ism has been encour­aged and essen­tially unreg­u­lated in some European cit­ies for many dec­ades. Indeed, Prof But­ler points out that Vene­tians have been selling their prop­er­ties to out­siders for hun­dreds of years and doing well by it. 

Prof But­ler has more sym­pathy for rur­al areas that exper­i­ence the phe­nomen­on as a rap­id, some­times lit­er­ally overnight, increase in demand.

Don’t miss “GT” con­tent tagged ‘mass tour­ism and over­tour­ism

Overtourism and the Tourism Area Life Cycle (TALC)

Prof But­ler links the age-old ques­tion of ‘how many tour­ists are too many?’ to his TALC mod­el. He argues for TALC’s rel­ev­ance des­pite cri­ti­cisms of its sim­pli­city, which in fact can be seen as one of its strengths in the view of the interviewer. 

The TALC mod­el, developed over four dec­ades ago, can be seen as address­ing essen­tial issues related to sus­tain­ab­il­ity, car­ry­ing capa­city, and the intric­ate inter­ac­tions between loc­al and high­er-level policies. How­ever, he acknow­ledges the cri­ti­cism that the TALC assumes con­tinu­ous growth, high­light­ing its his­tor­ic­al devel­op­ment dur­ing a peri­od of sus­tained tour­ism growth. 

Prof Richard Butler's Tourism Area Life Cycle (TALC) model
But­ler­’s Tour­ism Area Life Cycle (source) reflect­ing car­ry­ing capa­city. Note how the Y axis reflects num­ber of tour­ists, not neces­sar­ily the value they bring. A des­tin­a­tion in ‘stag­na­tion’ in terms of vis­it­or num­bers — per­haps via imposed lim­its — that nev­er­the­less remains aspir­a­tion­al may yield more value from tour­ism over time. Des­tin­a­tion man­agers today might replace ‘num­ber’ with ‘value’ on the Y axis

While Prof But­ler agrees, in prin­ciple, with the idea of accept­ing lim­its for sus­tain­able devel­op­ment, he raises the ques­tions about who sets these lim­its, on what cri­ter­ia, and how they are enforced. The mul­ti­fa­ceted nature of tour­ism, involving numer­ous stake­hold­ers and interests, com­plic­ates the pro­cess of defin­ing and imple­ment­ing lim­its; hence the need for nuance, bal­ance, and, by implic­a­tion, a less ideo­lo­gic­al approach.

Condescension in tourism discourse

Linked to the unhelp­ful way in which tour­ism is viewed by many aca­dem­ics is the long­stand­ing propensity to dimin­ish oth­er people’s hol­i­day habits and preferences.

Prof But­ler: 

“[W]e have had the emer­gence of many spe­cif­ic minor­ity interests and con­cerns in tour­ism, most often neg­at­ive in out­look and tone about most forms of tour­ism, par­tic­u­larly mass tour­ism, […] and almost always arguing for forms of tour­ism that are not pop­u­lar with most tourists. 

“While there may be good reas­on­ing behind some of those plat­forms, views are often expressed from what one sus­pects is felt to be a super­i­or pos­i­tion by the expo­nents, remin­is­cent of the old tourist/traveller argu­ments that still occa­sion­ally emerge.”

While travel & tour­ism exper­i­ences hold per­son­al sig­ni­fic­ance, they are gen­er­ally viewed as unim­port­ant. Recent events (not least COVID-19) how­ever, may have shif­ted this per­spect­ive, with those in power recog­nising the (eco­nom­ic) import­ance of the frag­men­ted industry that sells and facil­it­ates these experiences. 

Don’t miss ‘Tour­ist vs trav­el­ler: What’s the dif­fer­ence?

In essence, while tour­ism has sig­ni­fic­ant draw­backs, it plays a cru­cial role in vari­ous aspects of glob­al dynam­ics. Des­pite being a harm­ful pol­luter and con­trib­ut­or to glob­al car­bon emis­sions, tour­ism serves as a means to trans­fer sig­ni­fic­ant amounts of money from the glob­al north to the south. Degrowth would come at a sig­ni­fic­ant cost to many regions and less developed states in particular. 

Prof But­ler refers to the often hard-earned enjoy­ment derived by tour­ists and the shared exper­i­ences between hosts and guests as crit­ic­al aspects of under­stand­ing the industry. Any­one who does not appre­ci­ate the import­ance of tour­ism pleas­ures to every­day people and their fam­il­ies “has no place in aca­demia”, least of all in the area of tour­ism research and education. 

Academics need a reality check 

Prof But­ler is gen­er­ally pos­it­ive about the growth of tour­ism stud­ies, acknow­ledging the increased depth of our know­ledge, albeit with cer­tain caveats. He artic­u­lates his frus­tra­tion with dis­cip­lin­ary silos, and scru­tin­ises the pro­lif­er­a­tion of journ­als that pub­lish art­icles, often of low qual­ity, either for profit or to meet insti­tu­tion­al pressures.

“We all need to pull back a bit and con­sider if our opin­ions, which is all they really are, […] need to con­sume increas­ingly scarce resources in order to be seen. 

“Where do we look for inspir­a­tion? [R]arely in aca­dem­ic journals. 

“I con­sider it won­der­ful if one in a hun­dred art­icles actu­ally con­trib­utes an idea or a find­ing which makes me stop and think, or even more rarely, tells me some­thing of sig­ni­fic­ance that is new.”

In con­clu­sion, Prof But­ler under­scores not only the advant­ages and dis­ad­vant­ages of tour­ism but also its inher­ent com­plex­ity. He urges a more prag­mat­ic, nuanced, and bal­anced approach to address its com­plex challenges. 

This con­trasts with the cur­rent focus of many aca­dem­ic pub­lic­a­tions on cer­tain per­spect­ives, crit­ic­al turns, and ideo­lo­gic­al move­ments that often fail to accur­ately reflect the tour­ist­ic exper­i­ence or address the chal­lenges facing the industry. 

If he were able, Prof But­ler would pre­scribe a real­ity check.

Con­tents ^

What do you think? 

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About the author

Dr David Jarratt
Dr Dav­id Jarratt

Dav­id Jar­ratt is a Seni­or Lec­turer in Tour­ism Man­age­ment with­in the School of Busi­ness at The Uni­ver­sity of Cent­ral Lan­cashire (UCLan) in the UK. Dr Jarratt’s research interests include tour­ist motiv­a­tion, well-being, and sense of place. He has been research­ing the exper­i­ences of vis­it­ors to the Brit­ish sea­side. More recently he has con­sidered cur­rent issues relat­ing to tech­no­logy and the envir­on­ment. (ORCID)

About the Tourism’s Horizon Interviews

Tourism’s Horizon: Travel for the Millions logo 125

“Good Tour­ism” Insight Part­ner Tourism’s Hori­zon: Travel for the Mil­lions, in col­lab­or­a­tion with “GT”, has sought the can­did views of well-known and respec­ted experts on tourism’s past, present, and future. 

The Tourism’s Hori­zon Inter­views involves Jim ButcherVil­helmi­ina Vain­ikkaPeter SmithSaverio Francesco Ber­to­lu­cciDav­id Jar­ratt, and Sudip­ta Sarkar as inter­view­ersThe “Good Tour­ism” Blog will pub­lish their high­lights and com­ment­ary as “GT” Insights. 

Read the full tran­scripts of each inter­view on Tourism’s Horizon’s substack.

Featured image (top of post)

Por­trait of Pro­fess­or Richard But­ler with the quote: “[Don’t] let wish­ful think­ing take pre­ced­ence over logic”.

Con­tents ^

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