What is ‘mass tourism’? And what’s the problem?

October 17, 2023

What is 'mass tourism'? Is it "human pollution" as this graffiti asserts? Image by Mark de Jong (CC0) via Unsplash. https://unsplash.com/photos/FZ8ZEeL0l8g
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What is ‘mass tour­ism’? How do we think about it and talk about it? Do we con­sider all of its con­texts, costs, and benefits?

Does mass tour­ism con­trib­ute to good lives? Or do ‘the masses’ only rep­res­ent threat?

Does leis­ure travel for the many have its place in a ‘green’ future for us all? Or will it remain the priv­ilege of a few?

Vil­helmi­ina Vain­ikka shared this “Good Tour­ism” Insight at the invit­a­tion of Tour­is­m’s Hori­zon: Travel for the Mil­lions, a “GT” Part­ner. (You too can write a “GT” Insight.)

What is ‘mass tourism’? 

Why would any­one ask such a ques­tion? Isn’t the answer obvious? 

Pre­sum­ably every­one using the term — in industry, aca­demia, and in gen­er­al — has some idea of what mass tour­ism might be. After all, it’s likely we have been tour­ists ourselves, many of us live in places that attract tour­ists, and many work in tourism. 

Mass tour­ism is integ­ral to our cul­ture. But, as Ray­mond Wil­li­ams argued in rela­tion to the term ’cul­ture’ itself, its ubi­quity masks a range of con­tested understandings. 

Don’t miss oth­er “GT” posts tagged ‘Car­ry­ing capa­city, mass tour­ism, & overtourism’

Research­ers of tour­ism have prob­ably had to define mass tour­ism in their pub­lic­a­tions. Tour­ism stu­dents have prob­ably had to learn one or more defin­i­tions. We can say that most people — aca­dem­ics too, des­pite claimed expert­ise and author­ity — hold socially-con­struc­ted views of mass tourism. 

There are many dif­fer­ent defin­i­tions of and per­spect­ives on mass tour­ism. My own doc­tor­al research con­cen­trated on the dif­fer­ent ways pro­fes­sion­als — aca­dem­ic research­ers, pack­age tour agents, and tour guides — think of mass tourism. 

What is ‘mass tourism’? Quantitative vs qualitative definitions

When we define some­thing, we are sim­ul­tan­eously part of cre­at­ing that phe­nomen­on. Lan­guage con­veys mean­ing, but also con­structs it. Defin­i­tions make some­thing an under­stand­able entity, draw­ing lines where it ends and some­thing else begins. 

One way to define mass tour­ism is as a quant­it­at­ive notion. ‘Mass’ implies a large scale, involving many people (in rela­tion to the glob­al, region­al, or loc­al con­text in which mass tour­ism is perceived). 

This quant­it­at­ive notion is often tied to qual­it­at­ive char­ac­ter­ist­ics. Large num­bers of tour­ists may be under­stood in a pos­it­ive, neut­ral, or neg­at­ive way. Today it is often under­stood as prob­lem­at­ic, for example in the debates on ’over­tour­ism’.

Mass tour­ism can also be approached in oth­er, more qual­it­at­ive ways:

  • It can refer to a mode of production/consumption. So, for example, we might think of Ford­ist mass pro­duc­tion, or eco­nom­ies of scale of mass production. 
  • It can refer to spa­tial spe­cial­isa­tion. The resort as a space for mass tour­ism is an example of this. 
  • It can also carry a strong asso­ci­ation with demo­crat­isa­tion, such as access to tour­ism by sec­tions of soci­ety; by social class, for example. 

All of the cat­egor­ies men­tioned above have changed — none are stat­ic — adding to the real­ity that mass tour­ism really needs think­ing through. 

Equally, mass tour­ism can also be under­stood as a ’super-umbrella term’ for tour­ism for ’the masses’, which com­bines the afore­men­tioned per­spect­ives. This sug­gests that num­bers of tour­ists, the mode of pro­duc­tion, the polit­ics of con­sump­tion, phys­ic­al mani­fest­a­tions such as the resort, and demo­crat­isa­tion, are all part of a wider ideo­lo­gic­al and polit­ic­al infra­struc­ture that we might call ’mass soci­ety’ or ’mass culture’. 

The super-umbrella approach con­nects tour­ism to all of its his­tor­ic­al, eco­nom­ic, and polit­ic­al con­texts: the devel­op­ment of indus­tri­al soci­ety, polit­ic­al change, growth, (in)equality, tech­no­lo­gic­al advances, and infrastructures. 

Not­ably in this fram­ing, the niche modes of tour­ism (eco­tour­ism, for example), which are often aes­thet­ic­ally and cul­tur­ally coun­ter­posed to mass tour­ism, can be seen as being part of the mass phe­nomen­on of tour­ism, just like the resort. This under­lines the com­plex­ity of the phe­nomen­on today.

Also read Sudip­ta K Sarkar’s “Good Tour­ism” Insight ‘Eco­tour­ism for the masses, not the elite classes!’

Contexts for mass tourism: The ‘good life’

Con­text is import­ant. Mass tour­ism is con­tex­tu­al­ised on spa­tial, tem­por­al, and scal­ar terms; we exper­i­ence it in space, time, and at a scale. There­fore, it is neces­sary to zoom in on dif­fer­ent loc­al, region­al, and nation­al con­texts in which mass tour­ism is tak­ing place. The his­tor­ies of dif­fer­ent com­munit­ies with mass tour­ism, wheth­er as des­tin­a­tions or as sources of tour­ists, are mean­ing­ful in under­stand­ing con­tem­por­ary life­styles and ideas of what con­sti­tutes a ’good life’.

Is mass tourism a singularity or a plurality?

The ‘mass’ in mass tour­ism is both a sin­gu­lar and a plur­al. The rela­tion­ship between the two is key. In dis­cus­sions of mass tour­ism, char­ac­ter­isa­tions of the sin­gu­lar mass, or ’the masses’, can obscure the plur­al­ity of indi­vidu­als, and indi­vidu­al­ity itself. 

I have argued in my research that the use­ful­ness of mass tour­ism as a concept is embed­ded in address­ing this very rela­tion; reflect­ing on what the ‘mass’ sym­bol­ises and what con­sequences it has for how we see our fel­low humans. 

Erik Cohen has urged more research on mass tour­ist exper­i­ences and under­lined the pos­sib­il­ity for both col­lect­ive and indi­vidu­al exper­i­ences. We should allow space for both the sin­gu­lar­ity and the plur­al­ity in the dis­cus­sions we have of mass tourism.

Are the masses a threat?

See­ing large num­bers of people as a threat is not new, nor is it only a fea­ture of debates about tour­ism. Chris­ti­an Borch noted that crowds have often been per­ceived more as a threat than a solu­tion in soci­ety. 

Clas­sic­al crowd the­or­ies hold that indi­vidu­al agency and indi­vidu­al­ity are lost in the mass mind, and that crowds threaten the social order. These the­or­ies emerged in part as an elite fear of unrest among the urb­an work­ing masses. One could argue that these fears are sus­tained through con­tem­por­ary prejudices. 

Also read Jim Butcher­’s “GT” Insight ‘Was this the European sum­mer of ter­rible tour­ists? Give us a break, media!’

These ideas, and their mod­ern mani­fest­a­tion, are often reduct­ive. Rather than threat­en­ing, the crowd can be the very thing that is attract­ive about tour­ism exper­i­ences. For example, Jill­ian Rickly reminds us that part of the appeal in tour­ism are the events in which crowds gath­er and cre­ate an authen­t­ic experience. 

Cer­tainly, tour­ism is a form of com­pet­it­ive con­sump­tion. Often we wish there were no oth­er tour­ists, and cer­tainly no crowds, at the places we wish to admire and enjoy. But equally, in oth­er con­texts, crowds can be excit­ing, fun, human; the very essence of what anthro­po­lo­gists refer to as com­munitas.

Let’s talk about mass tourism … deterministically or flexibly?

Wheth­er we are research­ers, author­it­ies, or tour­ism industry pro­fes­sion­als, it mat­ters how we dis­cuss mass tour­ism. If we use a determ­in­ist­ic dis­course, we liken mass tour­ism to a mould. Into that mould we pour the exper­i­ences of mil­lions, but turn out a single, uni­form entity: ste­reo­typ­ic­al mass tourism. 

How­ever, if we use a flex­ible dis­course on mass tour­ism, we recog­nise that the phe­nomen­on, includ­ing its pro­duc­tion and con­sump­tion, changes over time and as tech­no­lo­gies and know­ledge are developed. This acknow­ledge­ment requires us to take a more dynam­ic con­cep­tu­al­isa­tion and wider per­spect­ive on mass tour­ism. As a res­ult, we get a more real­ist­ic por­tray­al of the phe­nomen­on, which can lead to more fruit­ful dis­cus­sions on its status and future.

Mass tourism vs the green transition

When we fol­low the dis­cus­sion on the green trans­ition for a sus­tain­able future, we are chal­lenged by the issue of ’qual­ity over quant­ity’; a bet­ter type of tour­ism. It sounds reas­on­able because, of course, we wish tour­ism stand­ards to be high in rela­tion to the envir­on­ment and loc­al communities. 

But as des­tin­a­tions seek to optim­ise bene­fits from tour­ism, ’qual­ity over quant­ity’ can mean in prac­tice ’the upper classes versus the masses’; ’qual­ity’ tour­ism for the rich and bet­ter edu­cated; ’quant­ity’ for the less enlightened ’mass tour­ist’ stereotype.

Also read Peter Smith’s “GT” Insight ‘For the sake of the world’s poor, might the risk of over­tour­ism be worth it?’

Per­haps we should invest more in find­ing ways to accom­mod­ate as many as pos­sible, while con­sid­er­ing that tour­ism could be some­thing dif­fer­ent from what we have prac­ticed so far. This may also make it easi­er to win sup­port from ‘the masses’ — indi­vidu­als seek­ing their own ver­sions of the ‘good life’ — for redu­cing car­bon emis­sions and address­ing envir­on­ment­al concerns. 

Ulti­mately, the masses vote, pro­duce, and con­sume. Pro­gress­ive, sus­tain­able change needs to come through them. Cari­ca­tures of mass tour­ism are unlikely to win friends and influ­ence people.

Mass mobilities

Finally, research­ers have begun to invest­ig­ate how cli­mate change influ­ences the mobil­it­ies of people, nam­ing it ‘cli­mate mobil­it­ies’. It is likely that we will face a blur­ring of the pre­vi­ous cat­egor­ies of mobility.

Cli­mate change, and the impacts it has on dif­fer­ent places, will likely increase migra­tion and affect tour­ism. Cat­egor­ies of travel — voluntary/involuntary, leisure/residential, migration/refugee, short-ter­m/long-term, etc — will be fur­ther complicated. 

There­fore, we need to dis­cuss how soci­et­ies and mobil­it­ies will be con­struc­ted and for whom. Through it all we should remem­ber that ‘the masses’ are the ’we’ and the ’us’; the ‘you’ and ‘I’; the pro­spect­ive bene­fi­ciar­ies of true sus­tain­able development.

What do you think? 

What is ‘mass tour­ism’ to you? Share your own thoughts in a com­ment below. Or write a deep­er “GT” InsightThe “Good Tour­ism” Blog wel­comes diversity of opin­ion and per­spect­ive about travel & tour­ism, because travel & tour­ism is everyone’s busi­ness.

“GT” is where free thought travels.

About the author

Vilhelmiina Vainikka
Dr Vil­helmi­ina Vainikka

Vil­helmi­ina Vain­ikka is a post-doc­tor­al research fel­low at Tampere Uni­ver­sity, Fin­land. She is work­ing on the HUMANE-CLIMATE pro­ject (2022 – 2026), “the civic poten­tial of cli­mate mobil­ity”, which is fun­ded by the Academy of Finland.

Dr Vain­ikka con­trib­uted this “Good Tour­ism” Insight at the invit­a­tion of Tourism’s Hori­zon: Travel for the Mil­lions, a “GT” Partner.

Featured image (top of post)

What is ‘mass tour­ism’? Is it, as this graf­fiti asserts, “human pol­lu­tion”? Image by Mark de Jong (CC0) via Unsplash. “GT” cropped the image and added the dangling ‘?’.

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