Gender mainstreaming in tourism & hospitality training. What? Why? How?


Gender mainstreaming in tourism training
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What is ‘gender main­stream­ing’? Why is it import­ant? And how can it be applied in tour­ism and hos­pit­al­ity train­ing centres?

In the wake of the release of their report on gender main­stream­ing, Nguyễn Thị Thu Thảo, Võ Thị Quế Chi, Marlène Ver­meij, and Del­hi Kal­wan of “GT” Part­ner the Asso­ci­ation of South­east Asi­an Social Enter­prises for Train­ing in Hos­pit­al­ity & Cater­ing (ASSET‑H&C) share this “GT” Insight. 

[You too can write a “Good Tour­ism” Insight.]

Accord­ing to the United Nations World Tour­ism Organ­iz­a­tion (UNWTO), more than half of those work­ing in tour­ism and hos­pit­al­ity are women. How­ever, they tend to occupy the low­est-paid jobs.

Ensur­ing gender inclus­ive­ness in hos­pit­al­ity and cater­ing schools can con­trib­ute to a more equal industry — and society. 

This is achiev­able through gender mainstreaming.

What is ‘gender mainstreaming’?

“Main­stream­ing a gender per­spect­ive is the pro­cess of assess­ing the implic­a­tions for women and men of any planned action, includ­ing legis­la­tion, policies or pro­grammes, in any area and at all levels.”

Inter­na­tion­al Labour Organization

Gender main­stream­ing is a long-term effort that requires multi-faceted strategies. 

Gender mainstreaming in tourism & hospitality training

Sev­er­al tour­ism voca­tion­al schools in South­east Asia, with­in their spe­cif­ic con­texts, have imple­men­ted both form­al and inform­al mech­an­isms to respond to stu­dents’ needs, includ­ing, but not lim­ited to, gender issues. 

While women form the major­ity of the tour­ism work­force, they are often reduced to cer­tain gender ste­reo­types, such as wait­ress­ing and clean­ing in the kitchen. 

Par­ents, there­fore, are reluct­ant to let their daugh­ters work in the industry. 

Don’t miss oth­er “Good Tour­ism” posts tagged with ‘Women’

The eco­nom­ic and tour­ism slow­down brought by the pan­dem­ic fur­ther exacer­bates this prob­lem. Fam­il­ies would rather have their chil­dren work and con­trib­ute to the house­hold income than enrol them in a voca­tion­al school. 

This has res­ul­ted in a drastic decrease in stu­dent enroll­ment, espe­cially for girls.

In order to address this gender issue and tackle the poten­tial labour short­age in tour­ism, build­ing gender inclus­ive recruit­ment and safe­guard­ing mech­an­isms in tour­ism schools can be the first cru­cial step. 

In our recent pub­lic­a­tion, Pro­mot­ing Gender Main­stream­ing: Recom­mend­a­tions for voca­tion­al train­ing cen­ters, we at the Asso­ci­ation of South­east Asi­an Social Enter­prises for Train­ing in Hos­pit­al­ity & Cater­ing (ASSET‑H&C) sug­gest how to improve and ensure gender inclus­ive­ness in hos­pit­al­ity and cater­ing voca­tion­al train­ing centres. 

Don’t miss oth­er “GT” posts tagged with ‘Inclus­ive tour­ism’
& ‘Travel & tour­ism edu­ca­tion and training’

We believe this will help pave the way for a more equal industry and society. 

Tailored to the needs of ASSET‑H&C’s 12 mem­bers across Cam­bod­ia, Myan­mar, Thai­l­and and Viet­nam, the recom­mend­a­tions are based on applic­ab­il­ity and actionability. 

Fur­ther­more, ASSET‑H&C anti­cip­ates that this pub­lic­a­tion will inspire oth­er stake­hold­ers in the tour­ism industry to identi­fy inequal­it­ies and take action to cre­ate a fair work­ing envir­on­ment for all. 

Examples of gender mainstreaming at tourism & hospitality training schools

Gender audits and gender equality action plans

Approx­im­ately 54% of stu­dents at ASSET‑H&C mem­ber schools are women.

After prop­er gender audits, and by using par­ti­cip­at­ory meth­ods, schools can use the find­ings to estab­lish ‘gender equal­ity action plans’. 

All mem­ber schools have been suc­cess­ful in imple­ment­ing con­text-spe­cif­ic strategies to tar­get under-rep­res­en­ted groups. 

For instance, KOTO (Know One Teach One) and the Aus­trali­an Gov­ern­ment have been work­ing togeth­er to improve the lives of young Viet­namese women from remote and dis­ad­vant­aged eth­nic minor­ity com­munit­ies through a com­pre­hens­ive three-year pro­ject called ‘Her Turn’. 

Gender mainstreaming at KOTO Her Turn
‘Her Turn’ at KOTO

Safety and gender responsiveness

It is also import­ant to cre­ate safe classroom envir­on­ments and to build gender respons­ive­ness in voca­tion­al train­ing centres.

Most ASSET‑H&C mem­bers have form­al­ised safe­guard­ing reg­u­la­tions. These can be in the form of ded­ic­ated safe­guard­ing policies and pro­ced­ures — child-safe policies, gender equal­ity policies, and employ­ee policies — in reg­u­la­tions and contracts. 

At Bay­on Bakery and Pastry School, for example, intern­al reg­u­la­tions on how to pre­vent abuse and to respect class­mates are defined by stu­dents under the super­vi­sion of the school’s social worker. 

Mem­ber schools also work with train­ing part­ners to ensure com­mu­nic­a­tion and safe­guard­ing mech­an­isms are in place. 

Some schools integ­rate safe­guard­ing clauses in their intern­ship contracts. 

Schools have also set up mon­it­or­ing bod­ies, such as a stu­dent affairs com­mit­tee, to flag cases of abuse to the school’s Director. 

Also see the “GT” Insight by Hart­man, Nguyễn, and Võ
“How can voca­tion­al edu­ca­tion con­trib­ute to women’s empowerment?”

Life skills training

At most ASSET‑H&C schools, stu­dents learn about abuse and their rights dur­ing life skills train­ing mod­ules. These classes provide an oppor­tun­ity to dis­cuss gender equal­ity and sexu­al and repro­duct­ive health. Stu­dents also devel­op the inter­per­son­al skills neces­sary for their per­son­al and pro­fes­sion­al growth.

At Sala Baï Hotel and Res­taur­ant School, beauty ther­apy and house­keep­ing stu­dents join an addi­tion­al work­shop to estab­lish safety pro­to­cols. These stu­dents are more exposed to abuse than stu­dents from oth­er departments. 

At Ecole d’Hôtellerie et de Tour­isme (EHT) Paul Dubrule, such train­ing hap­pens before stu­dents com­mence their internships.

“At Spoons Cam­bod­ia (formerly known as EGBOK), the stu­dents, both men and women, under­go com­pre­hens­ive classes on women’s empower­ment and gender equal­ity, going into vari­ous social and gender issues such as mar­riage, love, rela­tion­ships, child rear­ing and fin­an­cial matters.”

Val­ued, Paid, Recog­nized: Desk Review of Busi­ness Efforts in Pro­mot­ing Women’s Empower­ment in the Mekong Hos­pit­al­ity and Tour­ism Sector

Sim­il­ar train­ing ses­sions are also included in the cur­ricula of Hos­pit­al­ity & Cater­ing Train­ing Cen­ter (HCTC) (Thai­l­and), La Boulan­ger­ie Française (Viet­nam), PSE Insti­tute (Cam­bod­ia), and Don Bosco Hotel School (Cam­bod­ia). 

The intern­al shar­ing of these prac­tices can inform next steps, such as in-depth audits. 

Fur­ther­more, these com­mend­able efforts, and the oth­ers laid out in the report, can serve as power­ful examples for extern­al stakeholders. 

gender mainstreaming in tourism training 2

Engaging external stakeholders

Enga­ging stake­hold­ers out­side the school envir­on­ment is also import­ant in for­ward­ing the goals of gender mainstreaming. 

Students’ families

Fam­il­ies, par­tic­u­larly in rur­al, low-income, and mar­gin­al­ised com­munit­ies, have sig­ni­fic­ant influ­ence on their children’s career paths. 

Dur­ing work­shops with teach­ers and staff from three ASSET‑H&C‑member schools in July 2021, many par­ti­cipants stated that when it comes to gender main­stream­ing, work­ing with fam­il­ies is one of their biggest challenges. 

Sokhy Chea, F&B Trainer, Sala Baï Hotel & Restaurant School
Sokhy Chea

“I remem­ber one gradu­ation cere­mony a few years ago. Every­one was happy and cel­eb­rat­ing, but one stu­dent was cry­ing. Some of her rel­at­ives were work­ing on a cruise, and her fam­ily wanted her to do the same upon graduation. 

“This stu­dent, how­ever, wanted to con­tin­ue study­ing at uni­ver­sity […] I was able to con­vince the moth­er to let her daugh­ter pur­sue her ambi­tion. The stu­dent went back to her homet­own and became a train­er in a res­taur­ant oper­ated by a NGO there while attend­ing classes on weekends.” 

Sokhy Chea, F&B Train­er, Sala Baï Hotel & Res­taur­ant School

Other tourism & hospitality training schools

Part­ner­ships between voca­tion­al train­ing centres are also a great way for them to build capa­city in gender main­stream­ing, har­ness loc­al and inter­na­tion­al expert­ise on the top­ic, and demon­strate com­mit­ment to their trainees. 

For instance, before the pan­dem­ic, the six ASSET‑H&C mem­bers based in Cam­bod­ia estab­lished a com­mon policy that employ­ers need to pay interns a min­im­um allow­ance of US$40 for a four-week internship. 

This type of stra­tegic part­ner­ship lever­ages schools’ nego­ti­ation powers, allow­ing schools to amp­li­fy advocacy for their stu­dents and graduates. 

Conclusion 

ASSET‑H&C’s mem­ber schools provide the oppor­tun­ity for dis­ad­vant­aged stu­dents to devel­op their skills, join the tour­ism work­force, and con­trib­ute to their community. 

The net­work and its mem­bers pay par­tic­u­lar atten­tion to instilling a pro­gress­ive mind­set in the edu­cat­ors and tour­ism work­ers of tomorrow. 

Sus­tain­ab­il­ity is a key part of this jour­ney, from pro­tect­ing the envir­on­ment to build­ing decent and fair work­ing conditions. 

Gender main­stream­ing allows inclu­sion and provides many addi­tion­al bene­fits, such as improved reten­tion rates in the tour­ism & hos­pit­al­ity job mar­ket, and con­sequently, easi­er stu­dent recruit­ment for voca­tion­al schools. 

Build­ing aware­ness and inspir­a­tion around issues of gender inclus­ive­ness and sus­tain­ab­il­ity among those in high­er man­age­ment pos­i­tions to those early in their careers, will con­trib­ute to a more equal industry and equit­able soci­ety for all. 

What can you do to pro­mote a more equal industry? 

Down­load the full gender main­stream­ing report to learn about all the recom­mend­a­tions and to be inspired.

What do you think? Share a short anec­dote or com­ment below. Or write a “GT” Insight of your ownThe “Good Tour­ism” Blog wel­comes diversity of opin­ion about travel & tour­ism because travel & tour­ism is everyone’s business.

About the authors

Team ASSET‑H&C: (L‑R) Nguyễn Thị Thu Thảo, Marlène Vermeij, Delhi Kalwan, and Võ Thị Quế Chi
Team ASSET‑H&C: (L‑R) Nguyễn Thị Thu Thảo, Marlène Ver­meij, Del­hi Kal­wan, and Võ Thị Quế Chi

Nguyễn Thị Thu Thảo, Võ Thị Quế Chi, Marlène Ver­meij, and Del­hi Kal­wan co-ordin­ate the activ­it­ies of the Asso­ci­ation of South­east Asi­an Social Enter­prises for Train­ing in Hos­pit­al­ity & Cater­ing (ASSET‑H&C). The net­work pro­motes exchanges and mutu­al devel­op­ment for 12 mem­ber schools across Cam­bod­ia, Myan­mar, Thai­l­and, and Viet­nam that provide tour­ism and hos­pit­al­ity voca­tion­al train­ing for vul­ner­able youth.

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