Good news in travel & tourism October 2021

October 30, 2021

Indian rojak. A diversity of tasty tidbits with a rich chilli dip. Image by Jason Goh (CC0) from Pixabay. https://pixabay.com/photos/indian-rojak-food-flour-sauce-2870575/
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“GT” Experiences: Informed inspiration for travellers

The “Good Tour­ism” Blo­g’s young sib­ling The “GT” Travel Blog pub­lishes informed inspir­a­tion and top tips for trav­el­lers from tour­ism insiders. Here is the latest:

Find five-star dining in surprising Mae Sot

“Mae Sot has been a con­veni­ent place for for­eign tour­ists to cross the bor­der to renew their Thai visa […] Thus I had primar­ily asso­ci­ated the city with easy ‘visa runs’. How­ever, a busi­ness trip com­bined with a long week­end changed my per­cep­tion …” _ Soph­ie Hart­man of “GT” Part­ner ASSET‑H&C in “Find five-star din­ing in sur­pris­ing Mae Sot”

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Soph­ie Hart­man (bot­tom right) and stu­dents of the Hos­pit­al­ity and Cater­ing Train­ing Cen­ter (HCTC) at The Pass­port res­taur­ant in Mae Sot, Thailand.

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“GT” Insights: Informed perspectives on the industry

The “Good Tour­ism” Blog pub­lishes informed opin­ions on the issues facing our industry, everyone’s busi­ness. “GT” Insights are diverse per­spect­ives writ­ten by, for, and about the travel & tour­ism sec­tor. Here are the latest from the month that was:

Africa must put communities, conservation at the centre of travel & tourism recovery

Pick­ing up on the reports, find­ings, declar­a­tions, and state­ments of organ­isa­tions and opin­ion lead­ers in Africa and around the world, tour­ism schol­ar Edwin Magio calls upon Afric­an travel & tour­ism stake­hold­ers to put words into action

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Edwin Magio and K Michael Haywood

Can tourism destinations-as-communities be better & smarter by design?

What does it mean to col­lab­or­at­ively design tour­ism at the com­munity level? And to what end? If it is to strive towards a ‘good’, ‘bet­ter’, ‘smarter’ tour­ism, what does that look like? Retired uni­ver­sity pro­fess­or K Michael Hay­wood shares his vis­ion

‘Real-life tourism’: The essence of regenerative tourism

Bron­wyn Hutchis­on would like to see more examples of regen­er­at­ive tour­ism in prac­tice. Here she sheds light on a fam­ily-run lodge and tour oper­a­tion in New Zea­l­and whose regen­er­at­ive prac­tices are rooted in Māori beliefs and cus­toms.

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Bron­wyn Hutchis­on and Francesca Gallone

Three steps travel companies can take to contend with climate change

How does one take mean­ing­ful action to back up a poten­tially hypo­crit­ic­al declar­a­tion about cli­mate? This is a ques­tion that travel & tour­ism com­pan­ies must con­tend with right now. Francesca Gal­lone sug­gests three steps.

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Through “GT” InsightsThe “Good Tour­ism” Blog has been mak­ing diverse per­spect­ives access­ible to a grow­ing travel & tour­ism industry audi­ence since 2017. There is no pay­wall, which means “GT” con­tent is avail­able to ALL stake­hold­ers. And not only do guest authors not pay for the priv­ilege (nor are they paid), they receive pro­fes­sion­al copy edit­ing sup­port from the pub­lish­er for whom “GT” is a full-time con­cern. That’s why your ongo­ing sup­port as a “GT” Part­ner or pat­ron is greatly appreciated.

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Good news from friends

Good news in travel & tour­ism from the won­der­ful organ­isa­tions that make “GT” pos­sible. Here is some of what happened this month in the “Good Tour­ism” net­work, includ­ing human cap­it­al news (jobs, train­ing, etc.):

Cardamom Tented Camp earns global accolade for its sustainability story

Car­damom Ten­ted Camp eco­lodge in Cam­bod­ia is one of Green Des­tin­a­tions’ 2021 Top 100 Des­tin­a­tion Sus­tain­ab­il­ity Stor­ies. The announce­ment was made Octo­ber 5 dur­ing Green Des­tin­a­tions’ online annu­al conference.

STREETS International: ‘Sustainable tourism at its best’

STREETS Inter­na­tion­al is a social enter­prise with a mis­sion to cre­ate a bet­ter future for dis­ad­vant­aged youth in Viet­nam via hos­pit­al­ity train­ing. If you travel to the lovely UNESCO World Her­it­age town of Hoi An, be sure to vis­it STREETS Res­taur­ant Café. 

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Car­damom Ten­ted Camp, Cam­bod­ia (left) and STREETS Inter­na­tion­al, Vietnam

DASH-2-Zero: SUNx releases second CFT report
The SUNx Pro­gram has released its second annu­al Cli­mate Friendly Travel Report ahead of the COP 26 Cli­mate Sum­mit in Glas­gow. It calls for cli­mate resi­li­ence, “DASH-2-Zero” emis­sion reduc­tion, and sus­tain­ab­il­ity in response to the UN’s “Code Red for Human­ity” rhet­or­ic. Down­load the report.

Is the UK out­bound mar­ket import­ant to you?
World Travel Alli­ance has cre­ated an infograph­ic indic­at­ing that, among oth­er things, travel con­fid­ence among Brit­ish trav­el­lers has returned to pre-pan­dem­ic levels as the gov­ern­ment scraps its “traffic light” sys­tem. And former “red list” coun­tries are rap­idly climb the rank­ings of most searched destinations.

Off Sea­son Adven­tures adds Rwanda
“Known as the land of 1,000 hills, Rwanda has some of the most stun­ning land­scapes in Africa,” Off Sea­son Adven­ture said as they announced their new des­tin­a­tion. OSA is work­ing with Rwanda Eco Com­pany and Safar­is to devel­op unique itin­er­ar­ies and options. Face­book announce­ment.

New life in Laos
WeAre­Lao has relayed the news that Mae Khoun Noy has giv­en birth. The proud mum is an ele­phant at the Ele­phant Con­ser­va­tion Cen­ter (ECC) in Say­abouly, Laos. The 49-year-old was res­cued in 2018, when traf­fick­ers tried to smuggle her and 12 oth­er ele­phants to Dubai. Both cow and calf are doing well as evid­enced by this video that was also brought to my atten­tion by “GT” Insight Part­ner Work for Wild Life:

What’s new at CABI Tour­ism Cases
New tour­ism-related case stud­ies in Octo­ber from the inter-gov­ern­ment­al organ­isa­tion CABI (sub­scrip­tion required to access):

SUNx signs Glas­gow Tour­ism Declar­a­tion
The Glas­gow Tour­ism Declar­a­tion is a great start to improve sec­tor cli­mate response, and we are pleased to be an early sig­nat­ory,” SUNx Malta pres­id­ent Geof­frey Lip­man writes. “It moves in the right dir­ec­tion, but it has to go fur­ther and it has to go faster [includ­ing] a DASH-2-Zero.” Full state­ment.

And the Honey goes to …
The Cen­ter for Respons­ible Travel (CREST) has bestowed its Martha Honey Leg­acy in Respons­ible Travel Award upon Geof­frey Lip­man of “GT” Part­ner the SUNx Pro­gram for his “lead­er­ship in address­ing the cur­rent tour­ism and cli­mate crisis, cli­mate-friendly advocacy, and mentorship”. 

COVID chal­lenges Laos’ cof­fee cul­ture too
Saf­fron Cof­fee in Luang Pra­bang, a “profit-for-pur­pose enter­prise” sup­port­ing more than 485 cof­fee-grow­ing fam­il­ies in north­ern Laos has had to ramp up less prof­it­able exports. Lock­downs have hampered the abil­ity to meet grow­ers and inspect crops. John Mor­ris Wil­li­ams inter­views Saffron’s Todd Moore.

Human capital: policy, vacancies, education, training

Job vacan­cies lis­ted here may be filled already if they are from earli­er in the month. To learn of vacan­cies in a more timely man­ner, sub­scribe to the “GT” news­let­ter.

Khiri Travel seek­ing gen­er­al man­ager
Khiri Travel is look­ing to hire a gen­er­al man­ager to be based in Bangkok. Willem Niemeijer, CEO of Khir­i’s par­ent com­pany YAANA Ven­tures, reck­ons it is “a chal­len­ging and fun pos­i­tion to take on at the start of an excit­ing time” as Thai­l­and reopens.

Are green skills needed in tour­ism & hos­pit­al­ity?
ASSET‑H&C has organ­ised an online work­shop for tour­ism & hos­pit­al­ity edu­cat­ors on the rel­ev­ance of green skills for the work­force. The work­shop will take place Novem­ber 12 at 1400 – 1530 (UTC+7). More inform­a­tion and regis­tra­tion.

ASSET‑H&C fam­ily grows with Spoons Cam­bod­ia
We are thrilled to wel­come Spoons Cam­bod­ia (formerly EGBOK) as part of our net­work and we look for­ward to going fur­ther togeth­er,” ASSET‑H&C team lead­er Soph­ie Hart­man said. Spoons provides voca­tion­al train­ing to rur­al and poor youths.

La Boulan­ger­ie Française short­l­is­ted for women’s empower­ment
ASSET‑H&C mem­ber La Boulan­ger­ie Française in Ho Chi Minh City, Viet­nam has been short­l­is­ted for the RAJA-Dan­ièle Mar­cov­ici Found­a­tion Pub­lic Choice Award 2021. The prize recog­nises women’s empower­ment efforts. Vote for La Boulan­ger­ie before Novem­ber 8. All nom­in­ees.

Khiri cel­eb­rates K Ving
Khiri Travel has shone the spot­light on Apichart Chin­arongsing or “Ving”. An Eng­lish-speak­ing guide and tour lead­er for Khiri Thai­l­and since 2011, Ving “can handle tough cli­ents very smoothly with his words and his actions”. “I always love meet­ing new people [and] shar­ing my know­ledge of Thai­l­and,” he said.

ASSET‑H&C, IECD seek entre­pren­eur­ship con­sult­ant
ASSET‑H&C and IECD are seek­ing an entre­pren­eur­ship con­sult­ant to help “cre­ate a micro enter­prise incub­at­or mech­an­ism that addresses the spe­cif­ic needs of dis­ad­vant­aged youth gradu­at­ing from a hos­pit­al­ity or cater­ing voca­tion­al train­ing centre”. 

ASSET‑H&C part­ner seeks con­sult­ant
ASSET‑H&C part­ner Apprentis d’Auteuil is seek­ing a con­sult­ant to be based in Cam­bod­ia to con­duct a com­par­at­ive study of the busi­ness mod­els of social enter­prises spe­cial­ised in train­ing and pro­fes­sion­al integ­ra­tion. Terms of ref­er­ence and applic­a­tion info.

Room for one more hos­pit­al­ity train­er
ASSET‑H&C mem­ber the Hos­pit­al­ity & Cater­ing Train­ing Cen­ter in Mae Sot, Thai­l­and, is look­ing for a hos­pit­al­ity train­er for its room divi­sion. Linked­In post. Mean­while, learn why Nguy­en Van Duc is so proud of being a bakery and pastry train­er at La Boulan­ger­ie Française Hué, Viet­nam. Face­book post.

World Teach­ers’ Day trib­ute
On World Teach­ers’ Day, Octo­ber 5, ASSET‑H&C paid trib­ute to its change-makers who “work tire­lessly to improve dis­ad­vant­aged stu­dents’ lives and play an instru­ment­al role in mit­ig­at­ing the impact of the COVID-19 pan­dem­ic on stu­dents’ education”.

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The importance of good partnerships

Many com­ment­at­ors would like to see des­tin­a­tions recov­er from the COVID-19 depres­sion focused on qual­ity rather than quant­ity. That would be nice, of course, if host com­munit­ies want that. How­ever, some or many extant tour­ism stake­hold­ers will likely go out of busi­ness. Don’t let one of those be you. 

Seek out good part­ner­ships with those who make you their priority.

“GT” is a good part­ner. Please veri­fy that with a “GT” Part­ner and then ask about part­ner­ship oppor­tun­it­ies. There’s a part­ner­ship oppor­tun­ity for every­one — big or small; pub­lic or private; com­mer­cial or not-for-profit — because travel & tour­ism is everyone’s busi­ness. All “GT” Part­ners enjoy: a 85 x 85 “Good Part­ner” but­ton; input into “GT’s” cur­ated list of worthy char­it­able causes “Friends indeed”; and the out­stand­ing oppor­tun­ity every week to con­trib­ute pos­it­ive news items to the “GT” news­let­ter.

Practise what you preach, Professor

This rant by your cor­res­pond­ent appeared in the Octo­ber 17, 2021 edi­tion of the “GT” e‑newsletter (sub­scribe to the “GT” news­let­ter for free here):

Check out this car­bon-black nug­get of hypo­crisy: “Cli­mate change research­ers, espe­cially pro­fess­ors, fly more than oth­er research­ers.”

Yes, okay, they are also more likely to off­set their travel. 

How­ever, where­as every flight is an imme­di­ate dump of green­house gases into the atmo­sphere, off­sets have medi­um- to long-term effects. Surely off­sets are inad­equate in a scen­ario of cli­mate ‘crisis’ or ’emer­gency’, no?

The best off­set­ting mech­an­isms should be used regard­less. Cli­mate change will prob­ably become a real prob­lem for a lot of people, even­tu­ally, if it isn’t already. How­ever, as I’ve writ­ten before, I’m not going to declare an ’emer­gency’ and then con­tin­ue trav­el­ling. That would make me a hypocrite. 

Unne­ces­sary travel and all but the most loc­al­ised tour­ism rep­res­ent the low­est-hanging fruit in any sin­cere response to a cli­mate ‘emer­gency’; just as they have been easy pick­ings dur­ing the COVID-19 pan­dem­ic. As an industry, we don’t want to act­ively pos­i­tion ourselves as fall guy num­ber one, do we?

So, how do we con­tend with cli­mate change? 

To the extent that there is still scep­ti­cism, the free mar­ket­place of ideas will sort it out even­tu­ally. Wit­ness News Corp’s recent pivot to sup­port a net-zero tar­get in Aus­tralia. In any case, I’m not sure how we can expect every­one to bend the knee to the gos­pel of ‘The Sci­ence’ of cli­mate change, evolving as it is, while the more estab­lished (small ‘s’) sci­ence of human repro­duct­ive bio­logy is being chal­lenged for soci­opol­it­ic­al ends. (Wheth­er or not the ends are val­id is irrel­ev­ant to my point. Means matter.) 

Per­son­ally, I’m wary of top-down author­it­ari­an­ism. (Yet, through “GT”, I have pub­lished the sin­cerely-held opin­ions of those who are amen­able to it.) In lib­er­al demo­cra­cies, to resort to author­it­ari­an tac­tics is to have failed to com­mu­nic­ate with and con­vince enough people to make rem­nant dis­sent irrelevant.

Wheth­er or not gov­ern­ments lead, pull, prod, or fol­low on the issue of cli­mate change, tech­no­lo­gic­al innov­a­tion, com­munity and indi­vidu­al adapt­a­tion, and vol­un­tary beha­vi­our­al change will con­sti­tute most of the solu­tion for our industry, and our spe­cies … as they always have!

sunx calls for decarbonisation moon-shot by aviation
SUNx has called for a moon­shot effort to devel­op altern­at­ive avi­ation fuels.

To that point, “GT” Part­ner SUNx’ ‘moon­shot’ advocacy around altern­at­ive fuels, and their cli­mate-friendly travel registry, make a lot of sense. While less slick and head­line-friendly, per­haps, than Tour­ism Declares’ ‘emer­gency’ rhet­or­ic, SUNx’ mes­saging is cer­tainly more logic­ally consistent.

Maybe Tour­ism Declares’ use of ‘emer­gency’ is like the ‘defund the police’ move­ment in that the act­iv­ists don’t lit­er­ally mean that … or do they? It depends who’s asked. 

(It was inter­est­ing in March 2020, before COVID star­ted bit­ing, to learn from some of the Tour­ism Declares sig­nat­or­ies on what they meant by the “sys­tem change” and “reg­u­lat­ory action” that they were call­ing for.)

So, how do we con­tend with cli­mate change?

(I’m not avoid­ing my own ques­tion, am I? Maybe I am …)

The short answer is: I dunno.

What I do know is that we need great­er sin­cer­ity and humil­ity and char­ity in our pub­lic dis­course around cli­mate change, and every oth­er issue of importance. 

And, for our own cred­ib­il­ity and to sleep bet­ter at night, we need to say what we mean and do what we say.

Con­tinu­ing to facil­it­ate travel & tour­ism dur­ing an ’emer­gency’ … ? That does­n’t sound right to me. So to those who rely on unne­ces­sary travel for their live­li­hoods, per­haps it’s more appro­pri­ate to share con­cerns and ideas than it is to declare “emer­gency”.

In try­ing to be ‘good’, whatever that means to you, please try not to be a hypo­crite. It’s unbe­com­ing of any­one with any self-respect, let alone a professor.

Also know that it is okay to be wrong and imper­fect. With respect, Prof, I know a whole lot about that!

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Imposter outed on podcast

pod

The oth­er week in the “GT” e‑newsletter I prom­ised to share a pod­cast epis­ode fea­tur­ing yours truly; should it ever be allowed out in pub­lic. Well, here it is: A con­ver­sa­tion about ‘good tour­ism’ between Lauren Uğur and Dav­id Gill­banks

You can also search for “Con­ver­sa­tions in Tour­ism” on your favour­ite pod­catch­er. (I use Pod­cast Addict on my Android phone, for I am indeed a pod­cast addict.)

On “Con­ver­sa­tions in Tour­ism” you’ll find epis­odes with people who are actu­ally worth listen­ing to, includ­ing “GT” guest author Jim Butcher. (I’m the excep­tion that proves it.)

Apo­lo­gies for my … No, I’m not going to apo­lo­gise for my voice, filtered as it was through the built-in mic on my thin and light, and the ‘broad­band’ avail­able in this corner of the ‘indus­tri­al­ised’ world.

I’ve known forever that my speak­ing voice is per­fect for print; just as my face is fab­ulous for radio. And I don’t use it (my voice) much. I’ve got eyes and ears and an open (empty?) mind, y’see. 

Pod­cast host Lauren Uğur’s voice, on the oth­er hand, is as clear as a bell. The pod’s worth listen­ing to if only for her South Afric­an tones and for her polite and pro­fes­sion­al responses to my nonsense.

I know that I am able to express myself gooder and more edu­ma­cated-like in writ­ten form. Still, not­with­stand­ing my hyper­bole and bad ana­lo­gies and repe­ti­tion and repeat­ing myself, and y’know … umm … hes­it­a­tion and n‑nerves, I stand by what I said; mostly because it’s all just an admis­sion of my uncer­tainty, con­fu­sion, and refus­al to repress my nomad­ic urges as (oth­er) hypo­crites scream …

“EMERGENCY!”

Yes, I’ve been outed as an imposter in this highly com­plex, cross-cut­ting industry … But that’s okay, because rather than serve you a word salad of buzz phrases and bor­rowed vir­tue, I’m try­ing to be ‘authen­t­ic’.

As the pub­lish­er of “GT” I’m no longer the cor­por­ate shill I once tried to be. I’m much more likely to call out bull$hit when I see it (and laugh at my own). 

And, any­way, even if I were an imposter in your eyes or any­one else’s, tour­ism is every­one’s busi­ness! So there. 🙂

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Tourism is everyone’s business. Travel is everyone’s pleasure. 

Free­dom of move­ment is a basic human right. And the tour­ism industry is everyone’s busi­ness. “Every­one” includes not only those who earn a liv­ing from the travel & tour­ism industry, but also people who travel, and people who live in places trav­elled to and through. EVERYONE. Please share “Good news in tour­ism” and “GT” Travel with your friends and col­leagues. And dive deep­er into “Good Tour­ism” Insights for ideas on how to make sus­tain­able tour­ism and respons­ible travel bet­ter … for you, for your people, and for your place. For they are your people. And it is your place.

Friends indeed

Neal F Bermas 300sq 1
Neal F Bermas

“In 2021, the world con­tin­ues to face the dire chal­lenges of the coronavir­us pan­dem­ic,” writes Neal F Ber­mas, founder of the hos­pit­al­ity train­ing social enter­prise STREETS Inter­na­tion­al. “Dur­ing this peri­od STREETS has been forced to tem­por­ar­ily sus­pend oper­a­tion. Rising to the chal­lenge, the small remain­ing STREETS team have cre­ated an emer­gency fund to sup­port STREETS gradu­ates, and oth­ers from sim­il­ar hos­pit­al­ity and culin­ary train­ing programs …”

The STREETS Emer­gency Fund has provided emer­gency sup­port dur­ing the pan­dem­ic for “nearly 500 recip­i­ents”. Sup­port­ers can also pur­chase cook­books and mer­chand­ise from STREETS’ online shop.

“Friends indeed” are worthy travel & tour­ism industry fun­draisers and char­it­able causes that are asso­ci­ated with or sug­ges­ted by “GT” Part­ners and friends. Please help them if you can. Share the page with your net­works. And link to it from your website.

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Stay healthy, smile, have a good week … And when you travel, remember:

It's not 'no'. It's 'know.' A "Good Tourism" travel tip; travel advice for good tourists & responsible travellers.
It’s not ‘no’. It’s ‘know.’ A “Good Tour­ism” travel tip; travel advice for tour­ists & respons­ible travellers. 

It’s not ‘no’. It’s ‘know’.

Gotta go? Then go!
If you’ve time, go slow
If you don’t, try low
Do what you know is good
And know there is more to know

Fea­tured image (top of post): Singa­por­ean Indi­an rojak: A deli­cious diversity of tex­tures and fla­vours with a rich chilli, pea­nut, and sweet potato dip­ping sauce on the side. It’s per­fect for shar­ing, just like “GT” con­tent. Image by Jason Goh (CC0) from Pixabay.

Donations, diversity, disclosure

To help your cor­res­pond­ent keep his energy-effi­cient lights on, please con­sider a private one-off gift or ongo­ing dona­tion. THANK YOU to those who have! 

You are a tour­ism stake­hold­er — yes, YOU! — so what’s your view? Do you dis­agree with any­thing you have read on “GT”? Join the con­ver­sa­tion. Com­ment below or share your “Good Tour­ism” Insights. Diversity of thought is wel­come on The “Good Tour­ism” Blog. And your ori­gin­al con­tent sup­ports an inde­pend­ent publisher.

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